PLAYA Beach Club – Howald, Luxembourg
These Terms and Conditions govern the use of services provided by PLAYA Beach Club. By accessing the venue, making a reservation, or participating in any event hosted by PLAYA, you agree to the following:
1. General Conditions
- PLAYA Beach Club is a seasonal venue operating during specified months each year. Opening hours and services may vary due to weather conditions or special events.
- Entry may be subject to capacity limits. We reserve the right to restrict access during peak times or private events.
- Guests must comply with all staff instructions and posted signage. Management reserves the right to refuse entry or remove individuals for inappropriate behavior or non-compliance.
2. Reservations & Events
- Reservations for tables or event areas are recommended, especially during evenings and weekends.
- A deposit may be required for group bookings, private parties, or corporate events. This will be confirmed at the time of booking.
- Cancellations must be made at least 48 hours in advance for a full refund of any deposits paid. Later cancellations may be non-refundable.
3. Private & Corporate Events
- All private and corporate events are subject to a tailored agreement (Estimate), including event scope, availability, and pricing.
- Any damages caused to the venue, furniture, or equipment during a private event will be charged to the organizer.
- Final guest counts, catering preferences, and setup requests must be confirmed at least 5 business days before the event date.
4. Food & Beverage
- Outside food and drinks are not permitted unless specifically authorized in writing for private events.
- PLAYA reserves the right to modify menus, pricing, or ingredients based on availability or seasonal adjustments.
- Responsible alcohol service is strictly enforced. Guests may be refused service at the discretion of staff.
5. Safety & Conduct
- Children must be supervised at all times. PLAYA is not liable for accidents resulting from lack of supervision.
- The venue may include sand, outdoor games, and entertainment features. Guests enter and use these areas at their own risk.
- Management is not responsible for lost, stolen, or damaged personal belongings.
6. Payments
- All prices include VAT unless otherwise stated.
- Payments for food, drinks, and services can be made by cash, credit/debit card, or mobile payment.
- Invoices for events must be settled according to the payment terms outlined in the confirmation email or agreement (Estimate).
7. Media & Photography
- Photos or video may be taken during public or private events for promotional purposes. If you prefer not to appear in these materials, please inform our team.
- Commercial photography or filming must be pre-approved by management.
8. Modifications to Terms
PLAYA Beach Club reserves the right to update these Terms and Conditions without prior notice. The latest version will always be available at www.playa.lu.
Contact
For any questions regarding these Terms and Conditions, please contact us at:
Email: contact[at]playa.lu
Phone: [Phone number]